The Platinum Pebble Boutique Inn
  • telephone: (508) 432-7766
  • toll free: (800) 321-3155
  • 186 Belmont Road, West Harwich, MA 02671
Romantic and historic lodgings at the Platinum Pebble on Cape Cod

Guest policies at The Platinum Pebble

B&B RESERVATIONS AND DEPOSIT PAYMENT POLICIES

While a two-night stay is preferred during “High Season”, especially on weekends, a single night reservation may be accepted during June, July and August with the understanding that there will be premium charge of +25% for the stand-alone weekend night..

The acceptance of a reservation is made with the understanding that the guest is financially responsible for the entire period of time reserved. For reservations of one or two nights or during holiday periods, a guarantee of the full amount is required at time of booking. A guarantee of one half the total amount is required on reservations for longer stays at time of booking. For reservations of 4 or more nights, the balance is due 15 days prior to your arrival. Reservations may be guaranteed with credit card or personal check. We request that checks be received within 5 days of reserving to maintain the reservation. Credit card payments may require an imprint of the actual card upon arrival.

B&B CANCELLATION POLICY

Require cancellation notice 14 days before scheduled arrival for full refund, less $30.00 service charge. If cancellation is less than 14 days, refund less $30.00 service charge is subject to re-rental of accommodations without loss to Platinum Pebble. For partial cancellation of stays or leaving early, the reservation holder is responsible for payment of days cancelled unless a 14 day notification is given. If multiple rooms are reserved the policy becomes a 30 day cancellation policy and a $30.00 per room fee.

STATE & LOCAL TAXES

Taxes will be added to our stated rates charged for both our B&B and cottages at the tax rates currently required by the respective governments.

ACCEPTED FORMS OF PAYMENT

Cash, personal or traveler's checks and credit card (Discover, MasterCard or VISA only).

Visa Master Card Discover

CHECK IN, CHECK OUT AND PARKING

Check in time is 3:00 PM to 7:00 PM. Please notify the innkeeper if you anticipate arrival after 7:00 PM, so late arrival arrangements may be made.
Check out time is by 11:00 am.

On premises free parking is provided for one vehicle per room.

NON-SMOKING POLICY

For the well being of all our guests and to comply with our insurance guidelines, there is no smoking inside any of our two buildings. The Platinum Pebble strictly adheres to this “no smoking” policy. Any guests violating this policy will be asked to leave immediately, and we reserve the right to charge a cleaning fee of $250 should it be determined a guest has smoked in our B&B or cottages.

We will provide ashtrays to guests who wish to smoke outside in designated areas. We ask guests to dispose of ashes in designated outdoors containers. Please do not dispose of any smoking materials inside the buildings.
Please be respectful of other guests and our property as it relates to complying with this non-smoking policy.

MISCELLANEOUS

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